Order Packing Verification for WooCommerce Stores
Running your own WooCommerce store means handling disputes yourself - there's no marketplace stepping in to mediate. Record barcode-verified video of every order as it's packed, so you have real evidence when a chargeback or 'not received' claim lands.
The challenge
Unlike a marketplace, a WooCommerce store has no built-in seller protection - disputes go straight to your payment processor (Stripe, PayPal, your card gateway), and chargebacks can be filed on little more than the buyer's word. Without your own record of what was packed and shipped, you're defending every claim from a standing start, and a lost chargeback costs the order value plus a fee on top.
How PackVision helps
PackVision gives independent WooCommerce merchants the same kind of packing evidence larger operations rely on. Scan the order number from your WooCommerce packing slip to start recording - no plugin or integration required - then every item scanned is logged with a timestamp in the footage. When a chargeback or dispute comes in through your payment processor, submit the exact video and barcode log as evidence of what actually shipped.
Key benefits
How it works for this use case
Scan the order number to start recording
Scan or type the order number from your WooCommerce packing slip to link the session to that order.
Scan each item as it's packed
Every barcode scanned is logged with a timestamp in the video, building an itemised record of what was packed.
Session uploads automatically
Once the order is sealed, the recording and barcode log upload and become searchable by order number within seconds.
A chargeback or dispute lands
Search by order number, pull up the footage, and submit it as evidence to your payment processor - proof of what shipped, not just your account of it.
Related use cases
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