Packing Verification for Third-Party Logistics (3PL)
Protect your 3PL business and your clients with a verifiable record of every order packed. Barcode-verified, video-recorded and instantly searchable.
The challenge
3PLs are caught in the middle of every packing dispute - the client says it was wrong, the end customer says it was missing, and the 3PL has no record to show. Without evidence, 3PLs absorb the cost of disputes they didn't cause and can't defend against. Losing a client over too many disputed orders is an avoidable risk.
How PackVision helps
PackVision gives 3PLs a barcode-verified, video-recorded audit trail for every client order. When a dispute arises - from the client or end customer - the footage is there. Searchable by order number, item or other captured reference. Evidence that protects the 3PL and demonstrates professional standards to clients.
Key benefits
How it works for this use case
Record every client order at packing
PackVision records all sessions across all workstations. Every client order has a video record automatically.
Client raises a dispute
A client or their end customer disputes an order. You search by order number in PackVision and have footage ready in seconds.
Share footage with the client
Share the footage directly with the client. They can see exactly what was packed - no interpretation needed.
Demonstrate process quality
The footage is also evidence of your packing process quality. A compelling selling point when onboarding new clients.
Related use cases
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