Goods Receiving and Inbound Inspection Video
Record pallets being broken down and every carton checked for quantity and condition as goods are received - before a discrepancy becomes a dispute with your supplier or carrier.
The challenge
Discrepancies between the purchase order or ASN and what's physically received - short-shipments, damaged cartons, miscounts - are common at the receiving dock, but hard to prove once a pallet has been broken down and put away. Without a record of condition and count at the point of receipt, disputes with suppliers and carriers default to your word against theirs, and warehouse staff can end up blamed for problems that happened before the goods ever arrived.
How PackVision helps
PackVision records the goods-in process as pallets arrive at the dock, are broken down, and each carton is scanned and inspected against the purchase order or ASN - creating a timestamped, barcode-linked video record of exactly what was received, in what condition, and in what quantity. When a shortage or damage claim comes back from a supplier or carrier, pull up the footage and settle it with evidence instead of argument.
Key benefits
How it works for this use case
Delivery arrives at the dock
A pallet or shipment arrives from a supplier or carrier, referenced against a purchase order or ASN.
Pallet is broken down and scanned
As the pallet is broken down, each carton is scanned against the PO/ASN. PackVision records the process and timestamps every scan.
Quantity and condition are checked
Operators check carton count and condition as part of the same recorded session - any shortage, overage or damage is visible on the footage.
Discrepancies are resolved with evidence
If a count is short or a carton is damaged, pull up the footage and barcode log to raise the claim with your supplier or carrier - no guesswork.
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