Packing video proof is a video recording of your packing process that is automatically linked to the barcode scans made during that session. Unlike general CCTV footage, packing video proof is structured — every scan is timestamped in the video, and the entire session is searchable by order number, barcode value or date.
Here's how it works with PackVision:
- An operator opens the PackVision scanner app in a browser on their pack station PC, with a webcam or IP camera connected.
- When the first barcode is scanned, recording starts automatically. No manual button press required.
- Every barcode scanned during the session is logged with a timestamp — linked directly to that moment in the video.
- When packing is complete, the session is uploaded to secure cloud storage automatically.
- The footage is immediately searchable in the portal by any barcode, order number, workstation or date.
The result is a structured, searchable video record of every packing operation — not raw CCTV footage. When a customer disputes an order, you search by their order number and retrieve the exact footage in seconds, with the barcode log confirming every item that was scanned.
Why is it more useful than regular CCTV?
CCTV is continuous — finding footage for a specific order requires knowing the exact time and camera. PackVision sessions are order-linked and searchable.
CCTV doesn't log barcodes — you can see someone scanning, but not what was scanned. PackVision logs every barcode value with a timestamp.
CCTV is rarely retained long enough — many systems overwrite after 7–14 days. PackVision retains footage for up to 365 days depending on your plan.
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